“Let me begin with my introduction to PSI (recommended by my dermatologist) when I needed to learn the details concerning an eyelift surgery. The staff was very considerate answering my questions, showing me the video & photo albums even tho’ I was taking my “sweet time”. I was not rushed even when meeting Dr. Lapuerta personally. It took me almost a year to make a final decision due to my “dry eye” issue. And during that time I called with more questions and Brandi & Dawn answered them with patience & kindness. I have to honestly say if it weren’t for these ladies I would not have been able to make a positive decision with a peaceful attitude. Plastic surgery can be “scarey” especially on the face – this is who we are! What kept going through my mind was, “vanity, vanity”! Yes, I am glad I did it and satisfied with Lapuerta (he sees you personally at each visit) and his cheerful staff. You are a person, NOT a number. However, I will NOT have another procedure at my age. The aging process is natural & I am thankful for good health and my husband of 50 yrs. who loves the way I look and who I am. We don’t have to do this BUT it is a choice, a choice of self-esteem!!!! S.E.V.”