“Thank you for the outstanding job that you did in performing surgery. We very much appreciate that you were highly informative and that you patiently explained every detail involved in the procedure, answered all of our questions, and very importantly, provided immediate information and assurance that the procedure went “well as planned” at the conclusion of the surgery. You have been and remain kind, patient, understanding, considerate, and highly professional, and we are eternally grateful. We extend a world of thanks also to your excellent surgical team who are a tremendous compliment to you and speak very highly of you.”